Privacy Policy

Your privacy and trust are very important to Softland. Therefore, we want to make sure you know how we safeguard the integrity, privacy and protection of your personal data in accordance with the laws.

Softland finds it necessary to collect certain personal data to exclusively carry out those activities that are inherent to its business and commercial matters, which in no way implies its marketing or disclosure. Softland has the social and legal obligation to comply with adequate legal and security measures to protect the personal data it collects for the purposes described in this privacy policy.

Personal Data

Softland will prompt you for the personal data which are necessary for the adequate provision of its services, either:

  •  Directly
  •  Through its employees or
  •  Through electronic means (websites, emails, among

Purpose of Data Processing

The personal data provided to us will be used exclusively for the following purposes:

  • For all the activities related to the provided service, the processing of applications, management activities, clarifications, market research, and billing
  • For the provision of services related to the promotion, marketing and sale of our products and services; for notifications regarding new services or products that have relation with the already contracted or purchased ones or changes on them.
  • For any additional or ancillary activity that is considered necessary in the provision of services; preparation of studies and programs that are considered necessary to determine consumption habits; to conduct periodic assessments of our products and services for quality improvement; to evaluate the quality of the service that we provide and, in general, to comply with the obligations that we have contracted with you.

Access, Rectification and Cancellation

It is important to inform you that you have the right to access, rectify and cancel your personal data for the purposes described above. You can do so by sending an email to informes@softland.com.gt, which we ask you to confirm by phone to ensure its correct reception.